Our journey started when a small group of highly skilled, experienced, and passionate Software Solutions consultants got together to reminisce about past projects.
The social meeting quickly turned in to a discussion that identified several common themes for many of the implementations. Some of these are:
Clients were not successful in deploying the solution to their entire user population.
They struggled with major bugs and issues that they could not solve; or were using work-around and manual correction steps to deal with them.
Their application support managers could not find an efficient way to support all the custom code or manage all the required updates to the system.